|Where is Cessco Located? 4222 N.E. Columbia Blvd. Portland, Oregon 97218|
|Can Cessco work on our equipment if we are not local? Yes, but you will pay |
|freight charges (to and from CESSCO INC.)|
|What are Cessco's service rates? We charge for parts, and $85.00 per hour for |
labor, however if you bought the equipment from Cessco ask for our Labor Discount. Shop Rush is $95.00 per hour. |
Cessco uses only new manufacturer authorized parts.
|Can Cessco "estimate" a repair cost? Yes, for a fee. Our estimate fee is |
||$42.50 per hour - the unit must be at Cessco in order to estimate repair costs.|
|Who decides if my repair is covered by warranty? All warranties decisions are |
|made by the manufacturer. Cessco has no control over manufacturer decisions. |
Should the manufacturer disapprove a warranty claim, the customer will be
responsible for the repair costs.
|What is the warranty policy on my equipment? Obviously different |
|manufacturers have their own policies, the best way to know your warranty is directly |
from the manufacturer, CESSCO's warranty policy page provides direct links several
manufacturer published warranty web-pages