 | | Where is Cessco Located? 4222 N.E. Columbia Blvd. Portland, Oregon 97218
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| | Can Cessco work on our equipment if we are not local? Yes, but you will pay |
| | freight charges (to and from CESSCO INC.)
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| | What are Cessco's service rates? We charge for parts, and $85.00 per hour for |
| |
Shop
Standard
labor, however if you bought the equipment from Cessco ask for our Labor Discount. Shop Rush is $95.00 per hour.
Cessco uses only new manufacturer authorized parts.
|
| | Can Cessco "estimate" a repair cost? Yes, for a fee. Our estimate fee is |
| |
$42.50 per hour - the unit must be at Cessco in order to estimate repair costs.
|
| | Who decides if my repair is covered by warranty? All warranties decisions are |
| | made by the manufacturer. Cessco has no control over manufacturer decisions.
Should the manufacturer disapprove a warranty claim, the customer will be
responsible for the repair costs.
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| | What is the warranty policy on my equipment? Obviously different |
| | manufacturers have their own policies, the best way to know your warranty is directly
from the manufacturer, CESSCO's warranty policy page provides direct links several
manufacturer published warranty web-pages
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