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CESSCO INC.
Return Policies

CESSCO values every customer, and understands that sometimes products need to be returned.

Note: Special Order items are not returnable.


In order for CESSCO Inc. to process your return as quickly as possible, please ensure the following:

  • The item must be returned to CESSCO, Inc. within 30 days of receipt of shipment - Date verified by UPS Delivery Confirmation.
  • All items are shipped Signature Required.
  • The item is still in a "New" condition. Used items are NOT eligible for return and the Manufacturer's Warranty may apply - please see:
    CESSCO Inc. Warranty Policies
    .

Send Returns to:

CESSCO INC
4222 NE Columbia Blvd
Portland, OR 97218
ATTN: Returns

Include:

  • A copy of the Invoice
  • Your name
  • Your phone number

Upon approval, CESSCO Inc. will:

  • Credit the purchase method (i.e. Cessco Account, Visa, MasterCard, PayPal), less the restocking fee.

RESTOCKING FEES WILL APPLY

  • 25% restocking fee when customer paid freight
  • 30% restocking fee on all items shipped "FREE Ground"

Customer Service -- Call 503-288-1242, ask for Internet Sales